Shipping policy

Effective date: TODO: date of publication

Costs

Standard shipping: $4.99 per order. Free standard shipping on orders over $49.00 (product subtotal). The shipping cost is shown in the cart and at checkout before you pay.

Timelines

• Order processing: 1-3 business days (TODO: confirm with fulfilment partner).
• Delivery after dispatch: 7-15 business days (TODO: confirm with fulfilment partner).

These are estimates, not guarantees; delays can occur due to carriers, customs or peak periods.

Where we ship

Ships from: TODO: confirm warehouse location(s). Destinations: TODO: list of countries you ship to.

Tracking

Once your order ships we email you a tracking number.

Customs, duties and taxes

Import duties or taxes charged by your country, if any, are the responsibility of the recipient unless stated otherwise at checkout.

Lost or damaged parcels

If your parcel hasn't arrived within 30 days of dispatch, or arrives damaged, contact us at [email protected] and we will send a replacement or a refund.

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